We are a rated Primary Servicer and manage one of the
country’s largest commercial real estate portfolios. Unlike most large
commercial servicers who take a “call-center” approach to loan servicing,
Walker & Dunlop has a designated loan analyst assigned to every loan in our
portfolio. Each analyst is an expert in his/her respective product type and
able to assist borrowers with any servicing-related issue that may arise during
the term of the loan.
Our borrowers have 24/7 access to their loan
information and payment activity on-line through Borrower Insight.